PROGRAMS
QUALITY CONTROL PROGRAM
The Agency undertakes to adopt and implement quality control measures to ensure efficient performance of the security personnel. The program covers the following:
PERSONNEL MANAGEMENT
Foremost is the rigid screening of a qualified personnel. Screening includes a pre-selection interview; pre-qualifying examinations covering the knowledge on the basic function of guards; background and community standing investigation on the applicant; police character check; personal residence surveillance; medical and physical examination; neuro-psychiatric examination which covers intelligence test and personality test, conducted by an independent testing unit. A qualified candidate is then referred to undergo a comprehensive training program leading to a certificate of completion prior to final consideration for assignment.
The hiring flowchart and guideline and the list of employment requirements and papers of the Agency are hereto attached.
Personnel management upon assumption to assigned tasks shall mean, monitoring of personnel attendance, outside appearance, visibility and efficiency in their assigned posts and semestral background check.
Instruments used: police clearance, medical certification; psychological and neuro-psychiatric results of examination; training certificates.
Methods used: training programs, inspection and monitoring in assigned posts; rank formation.
EQUIPMENT MANAGEMENT
Shall mean maintenance of all equipments necessary in the total operation. It envisions zero deficiency and guarantees optimum performance of all equipments required in undertaking day-to-day operations and projected special events specified in the contract. All equipments shall include communications, systems, vehicles and firearms or the instrument specified in the contract.
Instruments Used
Equipment inventory report, firearms inspection report, car maintenance checklist.
Method
Daily personal check of equipments assigned as specified; daily recording of supervisors on status of equipments and actions taken on problem situations; regular maintenance check of all major equipments.
OPERATIONS MANAGEMENT
Encompasses all the guidelines set forth in the manual stating the standard operating instructions highlighting agency policy, organization, authority, functions and other required information.
Varied types of drills shall be effected on a quarterly and monthly periods. Details shall be discussed with the Client prior to conceptualization of design proposal within sufficient time after the awarding of the contract.
Reports on the incidents occurring in the Client's premises are to be generated and submitted to the Security Coordinator/Officer. The frequency of submission could either on a daily, weekly, monthly or quarterly basis. Sample of the reports are Daily Activity Report, Weekly Accomplishment, Incident and Violation Report, and Monthly Incident Statistical Report.
Instruments used
Logbooks, various forms and reports for specified purposes, copy of approved manual of operating procedures.
Method
Coordination, regular meetings, reports/ feedback and monitoring mechanism.
TRAINING PROGRAM IMPLEMENTATION
A comprehensive training program on a regular scale shall be provided to all personnel in order to maintain proficiency in their specific tasks. The training plans and programs of the Agency submitted to the client as well as other programs such as seminars on personality development, value formation, and the like shall be maintained.
TO COMPLEMENT and strengthen the conceived quality control plan, a daily and monthly activity schedule is likewise proposed to include (1) rank formation/briefing; (2) radio monitoring; (3) post inspection; (4) post report; (5) post safety/security report.
HIGLIGHTS AND FEATURES OF SERVICES
PROFESSIONAL
SECURITY GUARDS
Trained
Licensed
Qualified
Uniformed
Equipped
HEALTHY WORKING ENVIRONMENT
No Union Tie-up
No Labor Cases
High Level of Motivation
CLAIMS COMPENSABILITY
Agency Responsibility for Guards’ Negligence
Client Free and Blameless
for Guards’ Injuries
Recovery of Loss or Damage
General Liability Insurance
SERVICE AVAILABILITY
Round the Clock (24 hrs)
Whole Year Round
(365 days)
Nightly Monitoring
INSPECTION & OPERATIONAL BRIEFINGS
Daily & Nightly Inspection
Weekly Assestment
Monthly Client Coordination
SECURITY CONSULTANCY
Survey
Audit
Safety Programs,
Concepts & Practices
TRAINING FACILITIES
24 HOURS
ALARM MONITORING
DE-CENTRALIZED MANAGEMENT MEANS QUICK RESPONSE
EMPHASIS ON EMPLOYMENT
SELECTION SYSTEM
“YOU CAN RELY ON
OUR PEOPLE”